Confusion: Hindering Perceivability For All Users
GT Virtual Tour Under “International Student’s Tab,” which is also found on the home page.
Georgia Tech’s website for the Office of International Education is made for two groups of users: students and their families to research and sign up for programs such as Study Abroad and the International Plan, and International Students and Families to introduce them to and welcome them to Georgia Tech.
The issue this website has is that it has a bad placement of information. This creates a variety of problems. It is confusing people who are using the website by combining all information pertaining to the two separate audiences. This confusion hinders the ability for the site’s users to perceive and understand the information. In addition, it crams too much information together, thus creating a visually unpleasing interface that users will not want to use.
Cramming information together creates a website that is visually unpleasing to the user. It overwhelms the user with too much information in the form of tabs, pictures, and more. This makes the website hard to maneuver, as the user is distracted by a plethora of irrelevant information.
Another issue is that the information on this site is repetitive, which shows that information is put where it doesn’t belong. For example, on the home page, there is a bunch of information that only pertains to international students, such as a visual tour and a video about why exchange students chose Georgia Tech. This information can also be found under the specified “International Students” tab. This information should only be found under this tab and not on the home page, as it not helpful to all audiences.
To improve the accessibility and perceivability of this site for its users, the information must be organized in a clearer and more concise way. This includes cleaning up the different pages by sorting information and putting it only under the tab it belongs and getting rid of repetitive information. This will make the website much more usable, perceivable, and understandable for users.