Confusion: Hindering Perceivability For All Users


GT Virtual Tour Under “International Student’s Tab,” which is also found on the home page.




Georgia Tech’s website for the Office of International Education is made for two groups of users: students and their families to research and sign up for programs such as Study Abroad and the International Plan, and International Students and Families to introduce them to and welcome them to Georgia Tech.


The issue this website has is that it has a bad placement of information.  This creates a variety of problems.  It is confusing people who are using the website by combining all information pertaining to the two separate audiences.  This confusion hinders the ability for the site’s users to perceive and understand the information.  In addition, it crams too much information together, thus creating a visually unpleasing interface that users will not want to use.


Cramming information together creates a website that is visually unpleasing to the user.  It overwhelms the user with too much information in the form of tabs, pictures, and more.  This makes the website hard to maneuver, as the user is distracted by a plethora of irrelevant information.


Another issue is that the information on this site is repetitive, which shows that information is put where it doesn’t belong.  For example, on the home page, there is a bunch of information that only pertains to international students, such as a visual tour and a video about why exchange students chose Georgia Tech.  This information can also be found under the specified “International Students” tab.  This information should only be found under this tab and not on the home page, as it not helpful to all audiences.


To improve the accessibility and perceivability of this site for its users, the information must be organized in a clearer and more concise way.  This includes cleaning up the different pages by sorting information and putting it only under the tab it belongs and getting rid of repetitive information.  This will make the website much more usable, perceivable, and understandable for users.


  • Nina Moorman

    Arden, the first thing I noticed in your audio post was the background music. It was very appealing, but was not quite relevant to your post. If there was any way of including music that was connected to the website you spoke about, it might improve the aural-music component of your blog. However, if there was no music on the website, then this is a non-issue.

    I am curious how you decided what information was relevant or not, since this is rather subjective experience. In addition, I was unable to find a title for your post. Was there one?

    I loved your post overall, it was well done and sounded professional, and your points were succinct and persuasive. Great job!

    • Ethan Bills

      I must agree with what you said here about the background music in the audio post. I do not understand why it was in the background or why it was needed. I also believe that most of the points that were brought up were not that subjective. It is true that some of the information given on the site was too crammed together and needed to be spaced out more. Also, the blogger simply stated that some information should be under a single tab and not scattered throughout the website. This is just a simple design error that needs to be addressed and is in no way a subjective matter. Furthermore, when I checked the post did have a title. In the end, it was a great post and brought up and addressed some extremely valid points.

  • Robin Glefke

    Aside from your actual information, as that’s already been noted on, I would like to make a suggestion for your presentation. Your whole post has multiple modes utilized and this is really awesome as it helps support your arguments from many angles. However, upon coming across your post in the stream of many, all I saw was a title and your embedded audio. It was very conspicuous; if I was a reader on a news site I may not have been initially attracted to your post enough to look into it more and see the bounty of media information available in it (because it is really ver good).
    I suggest moving the read more button down lower to allow the embedded photograph to catch the audience’s attention.

  • Caroline Akerley

    I think you make a very interesting point about how the problems with this website regarding fully seeing people rather than only the visually impaired. The format of the website is confusing and would be nearly impossible to make accessible to those who can not see. Information provided that is repeated is also an interesting issue that you brought up. This would cause frustration if the website were to have a speech interface.

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